The AI coaching offer for Social Enterprise UK members

Scale your social impact without stretching your team further.

Bridgit turns the knowledge, resources and service pathways your social enterprise already trusts into responsible AI coaches. People can understand, plan and act 24/7, while your team protects time for relationships and specialist support.

Start with one high-value support journey. Prove what works, then grow without asking your team to become AI developers.

Book a discovery call See how it works

Hear from our partners

A stylised portrait representing a mission driven service leader

01Packages from £250 a month02Launch one focused journey03Scale when value is proven

SEUK Recommended Supplier

Proud to be part of the Social Enterprise UK Recommended Supplier Network. This recognised status is awarded to a select group of organisations that can help social enterprises grow their impact with trusted specialist support.

The challenge for social enterprises

Demand grows. Your most experienced people cannot be everywhere.

Mission-led teams hold deep knowledge and trusted relationships, but repeated guidance, follow-up and navigation consume the capacity needed for specialist human work and sustainable growth.

A mission driven community team balancing service delivery, incoming requests, administration and impact reporting — What this feels like in real life

The people closest to the problem are often furthest from spare capacity.

Mission-led teams carry trusted relationships and deep expertise, but each new referral competes with delivery, follow-up, funding applications and impact reporting.

Demand grows faster than capacity

One-to-one delivery is valuable but difficult to scale when needs span wellbeing, work, housing, money and confidence.

Knowledge is held by a few people

The best guidance often lives in experienced colleagues, creating bottlenecks and making consistency harder as services grow.

Impact is difficult to evidence

Funders and commissioners increasingly expect clear proof of reach, outcomes, social value and learning, not just activity totals.

A typical support journey

Meet Maya. One setback has become several connected problems.

Maya represents the people mission driven organisations often support: motivated to move forward, but facing overlapping needs and a service system that is difficult to navigate alone.

Before support

Illustrated portrait representing Maya, a person seeking support

Maya, 29

Wants to return to work after ill health, but is also dealing with money worries and low confidence.

Maya cannot find a clear way forward

Information is spread across websites and services, each focused on only one part of her situation.
She has to wait for opening hours and repeat her story whenever she tries somewhere new.
Long lists of links do not help her decide what to do first.
The social enterprise cannot stay alongside everyone between appointments.

Supported earlier

Maya can make progress between human sessions

Practical help continues beyond the first conversation.

She starts in a familiar channel and receives guidance shaped by the organisation’s trusted approach.
A personal plan breaks employment, money and wellbeing needs into achievable steps.
Check-ins help her keep moving and identify when circumstances change.
The specialist team joins with useful context when judgement, relationships or deeper help are needed.

The difference: Maya receives consistent support for longer, and the social enterprise extends its impact without diluting its purpose or replacing its people.

How Bridgit helps

Start with one support journey. Build from what you already know.

Your coaches use your approved knowledge, tone, pathways and safeguards. We configure the technology around the service you already trust rather than imposing a generic AI journey.

One experienced team member extending their knowledge through several digital coaches

Imagine your best team member could guide the people you support around the clock without becoming the bottleneck. Bridgit turns their trusted knowledge into AI coaches, while your people stay in control of judgement, relationships and risk.

01
Capture your expertise
Choose one repeatable advice, planning, motivation or navigation journey and identify its trusted content and human owners.
02
Build and train the coaches
Configure approved knowledge, tone, service routes, accessibility, safeguards and escalation around your organisation.
03
Launch quickly
Begin through voice, web or the Bridgit app, then add channels and integrations when the service is ready to grow.
04
Learn and improve
See needs, engagement, actions, referrals, follow ups and outcomes so you can optimise support and evidence value.

Voice & web Plans & follow ups Insight & handover

The technology behind the service

You are not buying a generic chatbot. Bridgit provides the user app, voice and web coaching, administration, practical planning, reporting and integrations needed to turn one trusted support journey into a scalable service.

Your branded app

A complete desktop and mobile experience shaped around your mission and service model.

Coaches across channels

Offer the same trusted guidance through voice, web and the fuller advice app.

Ongoing support journeys

Create plans, tools, reminders and follow ups rather than single answers.

Evidence and integration

Track impact and connect delivery into your existing systems as you grow.

Your service, extended

Your people stay at the centre. Support keeps moving between contacts.

Bridgit turns repeatable parts of your trusted approach into a connected support journey, then brings a real person back in when judgement, relationships or specialist help matter.

A social enterprise team extending its expertise through voice coaching, practical plans, follow ups and human support — 01Your expertiseKnowledge, tone and pathways 02Always availableVoice, web and app support 03Human when it mattersSafe handover with context 04Evidence to improveNeeds, actions and outcomes

Flexible options for SEUK members

Start small. Grow with confidence.

Choose the level that matches the support journey you need now. Each package keeps trusted content, human escalation and measurable value at the centre.

Base package

Voice Coach & Phone Support

£250 per month

Your own AI voice coach
A dedicated phone number
Focused on one clear advice or guidance journey
A fast, low-friction way to prove engagement

Explore the Base package

Essentials App

£1,000 per month

Core advice and coaching app with administration
Up to three AI voice coaches
Up to five support areas
Client lists, secure support, toolkits and resources

Explore Essentials

Scale and integrate

Fully Integrated

From £2,500 per month

Everything in Essentials
CRM and workflow integration
Proactive outreach and wellbeing checks
Advanced reporting and dedicated onboarding

Discuss an integrated service

Indicative current packages. Final scope depends on the journey, configuration, onboarding, integrations and support required.

A strong first use case

Where does your team repeatedly advise, guide, plan with or check in on people?

Demand is growing faster than staff capacity
You own trusted content and referral routes
There is a clear human escalation path
Progress can be observed during a focused pilot

What Bridgit gives social enterprises

A way to extend the value of your existing team while keeping people, mission and measurable change at the centre.

Greater reach

Support more people without relying entirely on additional individual staff capacity.

Consistent quality

Give every person a clear starting point based on approved guidance and your service values.

Stronger social-value evidence

Turn support activity into insight about need, action, connection and outcomes.

Better bids and reporting

Use real delivery data to strengthen funding applications, contract reporting and commissioner conversations.

A scalable service model

Extend delivery into new places and channels without losing the human purpose behind it.

More time for human work

Reduce repetitive guidance and admin so colleagues can focus on relationships, risk and specialist judgement.

Each conversation helps twice

Better support for people. Better intelligence for services.

For people

Guidance, confidence and connection

People get a personalised route through information and services, plus a warm handover when they need more support.

For your organisation

Evidence that helps impact grow

You gain the insight needed to improve delivery, demonstrate outcomes, strengthen partnerships and grow sustainably.

Evidence in practice

See what the model looks like in the real world.

Start with a delivery pattern that has worked, then shape the coaches, pathways and measures around your own service.

Bridgit’s own growth journey

Mission-led technology can scale without losing its purpose.

Bridgit began with one priority: making support easier to find for unpaid carers. The same coach model now supports multiple communities and service challenges across the UK.

More than 200,000 people supported across 60 local-authority areas, with human expertise still at the centre. See the Bridgit model

We built Bridgit as a social enterprise because growth should mean more people supported, not purpose diluted.
The Bridgit team

Partner perspective

See how a partnership can turn mission into wider reach.

Hear how collaborative delivery can turn trusted expertise into support that reaches further while keeping people, purpose and measurable change at the centre.

Featured partner story Andy Mitchell

Unity Enterprise

Press play to hear their experience of working with Bridgit.

Book a discovery call

Bring one support journey. Leave with a practical starting point.

Book a 30-minute impact-pathway diagnostic to choose the right first journey, package, content owner, human handover and pilot measures.