Adult carers
Help hidden carers recognise their role and act earlier.
Personalised guidance across assessments, money, wellbeing, work and local support, with a warm route into your team when deeper help is needed.
For adult, young and workplace carer services
Reach more carers earlier, across every caring role.
Bridgit helps carer services identify and support more adult carers, young carers and working carers. Personalised digital coaching is available 24/7, connects carers to local help and referral routes, and shows teams where unmet need is growing.
Extend your reach without losing the human relationships and safeguarding that carers rely on.
Hear from our partners 01Adult, young and working carers02Available day and night03Warm human handovers
One model, shaped for different caring lives
Support carers at every age and stage.
Start with the audience closest to your service, then connect content, pathways, safeguards and handovers around the people you support.
Young carers
Reach young carers through the people and places they already trust.
Use case studies, partner campaigns and age appropriate guidance across schools, GPs and VCSE networks, then provide a safe route into digital support or your young carer team.
Working carers
Help employees balance work and care before pressure escalates.
Bring workplace policies, benefits and external carer support together so employees can prepare better conversations and managers can focus on human decisions.
Working in partnership
Bridgit Care works with Carers Trust, local carer services, schools, GPs, employers and VCSE networks to promote carer awareness, equip trusted partners and create simple routes into digital and human support.
The challenge for carer services
Caring stays hidden in families, schools and workplaces.
People of every age can carry substantial caring responsibilities without identifying as a carer. Support often arrives only after caring has affected health, finances, education, work or relationships.
What this feels like in real life
Caring rarely arrives as one neat question.
It grows across work, money, appointments, sleep and relationships. By the time someone calls a service, they may already have spent months trying to hold those pressures together alone.
Hidden across generations
Adults, young people and employees may all see caring as simply what their family does, rather than a role that means support is available.
Demand beyond office hours
Questions and moments of stress do not wait for a helpline to open, while teams are already balancing complex caseloads.
Pressure to prove impact
Funders and commissioners need clear evidence of reach, needs, referrals, engagement and the difference services create.
One example carer journey
Meet Aisha. Caring has gradually taken over her life.
Aisha represents the many people providing significant care who do not yet identify as a carer or know that practical support is available.
Before support
Aisha, 46
Works part-time and cares for her mum, whose mobility and memory are getting worse.
Aisha is managing alone
- She does not think of herself as a carer, so she has not approached a carer service.
- She searches late at night but cannot tell which advice or benefits apply locally.
- Work, appointments and worry are affecting her sleep and wellbeing.
- She is unsure when her situation is serious enough to ask a real person for help.
Supported earlier
Aisha has a clear plan and someone to turn to
Practical help continues beyond the first conversation.
- A friendly conversation helps her recognise her caring role without labels or judgement.
- She receives relevant guidance on assessments, money, work and looking after herself.
- Her personal action plan and follow ups make the next steps feel manageable.
- When she needs more help, the local carer team receives a warm handover with her consent.
The difference: Aisha gets support before reaching breaking point, while the carer service can focus human time where it adds most value.
How Bridgit helps
One carer service. Tailored journeys for adult, young and working carers.
Choose the carers you want to reach, train specialist coaches in the right language, content, pathways and safeguards, and give every group a simple place to begin, without building three disconnected services.
Imagine your best team member could guide carers and partner organisations around the clock without becoming the bottleneck. Bridgit turns their trusted knowledge into AI coaches, while your people stay in control of judgement, relationships and risk.
- 01
Identify and welcome
Use case studies, partner campaigns, QR codes and trusted routes through schools, GPs, employers and VCSE networks to help people recognise their caring role.
- 02
Guide appropriately
Adapt language and guidance across wellbeing, money, assessments, school, work, family life and local services.
- 03
Stay alongside
Create practical support plans and use follow ups to help carers act on advice rather than leaving them with another list of links.
- 04
Connect to people
Use the integrated signposting and referral portal to connect carers to further Bridgit support or bring the right member of your service into the journey.
Voice & web Plans & follow ups Insight & handover
The technology behind the service
A complete carer support service, not just a chatbot.
Carers receive a locally branded app with personalised advice, practical tools, plans and ongoing coaching. Your team gets the administration, referral routes and insight needed to manage the service around them.
Branded advice app
A clear desktop and mobile home for adult carers, young carers and working carers.
Voice, web and messaging
Let carers start in the channel that feels easiest, including outside office hours.
Plans, tools and follow ups
Move from information into practical actions and continuing support.
Referral and insight portal
Equip partners, receive referrals and understand needs, engagement and outcomes.
Promotion, signposting and referral
Turn every trusted partner into a doorway to carer support.
Bridgit helps schools, GPs, employers and VCSE organisations recognise carers, respond confidently and connect them into your service, without expecting every partner to become a carer specialist.
- 01
Promote and identify
Share real case studies, campaign materials, QR codes and audience-specific messages through the networks carers already trust.
- 02
Train the wider network
The partner portal explains caring roles, common signs and the practical steps a school, GP, employer or community organisation can take.
- 03
Guide the immediate response
Partners receive targeted advice for the specific carer in front of them, helping them respond appropriately while staying within their role.
- 04
Signpost or refer
An integrated referral route connects the carer to additional digital support through Bridgit or directly to your team when personal help is needed.
Partners are empowered to act.Carers receive help earlier.Your service remains connected to every journey.
What Bridgit gives carer services
More reach and consistency across adult, young and workplace carers, alongside better information for the people planning and delivering support.
Reach hidden carers earlier
Help people identify themselves and find support before pressure becomes crisis.
Support outside office hours
Give carers somewhere trusted to turn during evenings, weekends and moments of stress.
Reduce repetitive enquiries
Answer common questions consistently while preserving staff time for judgement and relationships.
Equip trusted partners
Give schools, GPs, employers and VCSE organisations targeted guidance and a simple referral route into your service.
Evidence your impact
Show who you reached, what carers needed, which actions followed and what changed.
Grow affordably
Start with a focused service and expand coaches, channels and integrations as adoption grows.
Each conversation helps twice
Better support for people. Better intelligence for services.
Less alone, clearer about what to do next
Carers of every age receive appropriate guidance, practical next steps and a route to real human help when they need it.
Visible need and demonstrable outcomes
Teams gain insight into hidden need, common challenges, referral routes, engagement and service impact.
Evidence in practice
See what the model looks like in the real world.
Start with a delivery pattern that has worked, then shape the coaches, pathways and measures around your own service.
Peterborough City Council
Visibility, trust and accessibility increased reach.
Peterborough combined Bridgit with direct professional engagement, local radio and practical videos created with community champions in six languages and British Sign Language.
A 10% increase in previously unidentified unpaid carers being supported within a few months. Read the Peterborough storyYoung carers in practice
Digital support designed around young people's lives.
Bridgit's Young Carers model combines approachable guidance, practical next steps and a safe route into deeper support.
A consistent starting point shaped around local pathways, partners and safeguarding practice. Read the young carers case studyThis partnership enables us to extend vital services to carers who might otherwise go unnoticed.
Rohati Chapman, Director of Programmes, Policy & Impact at Carers Trust
Partner perspective
Hear how digital support strengthens, not replaces, carer services.
Hear how Bridgit works alongside existing teams to extend trusted support, strengthen local pathways and keep human expertise at the heart of the service.
Featured partner story Jenni Wood
Durham County Carers Support
Press play to hear their experience of working with Bridgit.
Book a discovery call
Let’s choose the carer audience where you can make the biggest difference first.
Book 30 minutes with Laura to discuss adult, young or workplace carers, your current pathways and a practical first coach or campaign.